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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Iris

July 14, 2026

5  out of  5
rating by Iris
"Excelente servicio y resolvió mi problema con mucho profesionalismo"
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Alexander Valdes

July 13, 2026

5  out of  5
rating by Alexander Valdes
"Very helpful staff
Alex Gemple is a profesional at what he does and very knowledgeable"
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V Chen

July 13, 2026

5  out of  5
rating by V Chen
"Carelyn Garcia helped me with my home insurance and she was very responsive and worked quickly and efficiently. I would recommend her. She was knowledgeable and professional."
We responded:
"Thank you so much for your kind words! We're so glad Carelyn was able to provide responsive, knowledgeable, and efficient service while helping with your homeowners insurance. We truly appreciate your recommendation and thank you for trusting our office with your insurance needs!"
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Heather Otero

July 13, 2026

5  out of  5
rating by Heather Otero
"Erika and her team were committed to making sure we got the coverage we needed at the value we deserved. Ley was helpful in always providing direction on what to do next. Ley made sure I got the best price without sacrificing the coverage my family needs. Would definitely consider this office when making decisions about insurance coverages and needs in the future"
We responded:
"Thank you so much, Heather! We truly appreciate your thoughtful review and kind words. I’m so glad Ley and our team were able to help you find the right coverage and provide the guidance you needed throughout the process. Taking care of our customers and making sure they feel confident in their insurance decisions is always our goal. Thank you for trusting my office with your family’s insurance needs!"
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Raymond Penas

July 10, 2026

5  out of  5
rating by Raymond Penas
"I was helped by Yaimara.. She helped me with switching over my car and home insurance.. She made the process very easy."
We responded:
"Thank you, Raymond! We are lucky to have Yaimara on our team and we strive to keep insurance easy! Welcome to the Castrillo State Farm family!"
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Maria Franqui

July 10, 2026

5  out of  5
rating by Maria Franqui
"I have been working with this company, State Farm for two years. Lay ,she is the one that has educated me in making The correct Choice for my home and I. Thank you, Ley for being so helpful and knowledgeable."
We responded:
"Thank you for the wonderful review, Maria. It means a lot to hear how helpful and knowledgeable Ley has been for you over the past two years. We’re grateful you chose our team, and we’ll be here anytime you need assistance!"
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Noel Rodríguez

July 10, 2026

5  out of  5
rating by Noel Rodríguez
"Muchas gracias por la exelente atencion , por la paciencia y la amabilidad, muy satisfecho con el servicio recibido."
We responded:
"Gracias, Noel! Apreciamos mucho la confianza que deposita en nuestro equipo y nos alegra saber que disfrutó la atención, la paciencia y la amabilidad. ¡Estamos aquí para servirle cuando lo necesite!"
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Legacy Greens

July 8, 2026

5  out of  5
rating by Legacy Greens
"Amazing service and great pricing on insurance. My needs were met with the highest level of professionalism and attention. Thank you Erkia!"
We responded:
"Thank you for choosing us! We’re so glad your insurance needs were met with the highest level of professionalism- that is what we strive for every time. Welcome to the Castrillo State Farm family!"
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Juan Vasquez

July 7, 2026

5  out of  5
rating by Juan Vasquez
"Great working with Alex, very prompt and was prepared to discuss my various questions."
We responded:
"Thank you, Juan! We are lucky to have Alex on the team and welcome to the Castrillo State Farm family!"
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Scarlett Huete

July 2, 2026

5  out of  5
rating by Scarlett Huete
"Ley Delgado is amazing at customer service. She is always kind, patient, and willing to help. No matter what questions you have, she takes the time to answer them with care and makes sure you feel supported. Her friendly attitude and dedication to helping others truly stand out. Thank you, Ley, for always providing such excellent service!"
We responded:
"We really appreciate your feedback, Scarlett. It’s great to hear Ley took the time to answer your questions with care and ensured you felt supported. Thank you for choosing our team—we’re grateful for you!"
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Francisco A. Torrealba T.

July 2, 2026

5  out of  5
rating by Francisco A. Torrealba T.
"Excelente la atención que recibes desde la primera llamada, muy profesionales y dispuestos a ayudarte…100% recomendados."
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Sebastian Diaz

July 2, 2026

5  out of  5
rating by Sebastian Diaz
"I had the pleasure to get a quote from Carelyn yesterday. She was very professional and most of all helpful. If you want BIG savings do not hesitate to call her."
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Ariocha Fernandez

July 1, 2026

5  out of  5
rating by Ariocha Fernandez
"Una persona muy amable y dispuesta ayudarme con todas mis inquietudes."
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Jorge Dios Jr.

June 30, 2026

5  out of  5
rating by Jorge Dios Jr.
"I had a great experience with Alex Gemple who was very informative and friendly with my State Farm auto insurance quoting and finalization process."
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Marisela Rodríguez

June 29, 2026

5  out of  5
rating by Marisela Rodríguez
"La experiencia sobre el servicio prestado por Carelyn García es maravillosa, es una persona que resuelve, ofrece un gran servicio y hace que me sienta atendida en todo momento. Gracias Carelyn por tu maravilloso trabajo y a State Farm por su buen producto. Las empresas son grandes por las personas que trabajan en ellas."
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Adrian Vila

June 29, 2026

5  out of  5
rating by Adrian Vila
"Excellent experience when looking for an affordable auto insurance. Great price"
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Natalie Rivera

June 26, 2026

5  out of  5
rating by Natalie Rivera
"Ley was amazing! She was friendly, professional, and made the whole experience so easy. She went above and beyond to help, and I really appreciated her kindness and attention to detail. I would definitely recommend her!"
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Leticia Rodriguez

June 20, 2026

5  out of  5
rating by Leticia Rodriguez
"“Excelente atención. Me brindaron una cotización de seguro de manera rápida y clara. El agente Ley Delgado muy amable, profesional y respondió todas mis preguntas con paciencia . Muy agradecida por el excelente servicio. ¡Lo recomiendo ampliamente!”"
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orietta bornacelli

June 19, 2026

5  out of  5
rating by orietta bornacelli
"Erika Castillo office provides excellent customer service for your insurance needs, my agent Ley Delgado exceeded my expectations as a client. Great services, great guidance, call them for a quote"
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Dominic Maggio

June 19, 2026

5  out of  5
rating by Dominic Maggio
"Alex was very responsive and completed our insurance request promptly.
He was very professional, knowledgeable, articulate and patient. I highly recommend him and his staff for any insurance needs you may have"
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Genesis Alonzo

June 19, 2026

5  out of  5
rating by Genesis Alonzo
"Ley was exceptional in helping me and mom switch our multiple insurance policies. She is responsive and very good at explaining everything to you so you can understand. I 10/10 recommend them."
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Ydalina Reynoso

June 18, 2026

5  out of  5
rating by Ydalina Reynoso
"Ley is a polite and professional agent she explained everything about the insurance policy and very satisfied"
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Luis Ballesteros

June 17, 2026

5  out of  5
rating by Luis Ballesteros
"Very professional, friendly."
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Ana Hernandez

June 16, 2026

5  out of  5
rating by Ana Hernandez
"I highly recommend Ley Delgado for anyone looking for an insurance agent. She provided excellent customer service from start to finish. Ley was professional, courteous, knowledgeable, and always willing to answer my questions. She took the time to explain my coverage options and helped me find the best policy for my needs.
What stood out most was her responsiveness and dedication to making the process smooth and stress-free. It's rare to find someone who genuinely cares about their clients and goes the extra mile to help. Thank you, Ley, for your outstanding service. I truly appreciate all your help and look forward to working with you again in the future!"
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Odalmys Dominguez

June 16, 2026

5  out of  5
rating by Odalmys Dominguez
"Tuve una experiencia excepcional con Yacsilin. Desde el primer contacto demostró un alto nivel de profesionalismo, conocimiento y compromiso con el cliente. Su atención fue rápida, clara y eficiente, respondiendo cada una de mis preguntas con paciencia y precisión.
Lo que más me impresionó fue su capacidad para gestionar todo el proceso en tiempo récord, encontrando una opción de seguro que cumplió perfectamente con mis necesidades y expectativas. Su dedicación, agilidad y excelente servicio hicieron que todo el trámite fuera sencillo y libre de preocupaciones.
Recomiendo ampliamente a Yacsilin a cualquier persona que busque una agente confiable, eficiente y verdaderamente comprometida con ofrecer la mejor solución. ¡Un servicio de primera calidad!"